FAQ

The threepas is an accessory designed to keep the cane in an upright position when you need a free hand. This product offers two positions: a high position for comfortable walking, and a low position that allows you to stand the cane upright whenever needed. You can view the full description and the user manual here      

FDI France does not manufacture folding canes. However, our partner, Garcia1880, also a manufacturer of elbow crutches and walking sticks, offers a wide range of this type of product : https://ayudasmovilidad.com/categoria-producto/bastones-y-muletillas/

The ERGODYNAMIC crutch has been tested to support a static weight of up to 130 kg, which means its overall structure can withstand loads up to this limit.

However, the unique feature of the ERGODYNAMIC cane lies in its integrated shock absorber, available in three sizes:

• Size S: for users up to 60 kg

• Size M: recommended for users between 60 and 75 kg

• Size L: suitable for users between 75 and 130 kg

In other words, if you weigh 100 kg and use a size M cane, the structure of the cane will still be compatible with your body weight. However, the shock absorber will be compressed beyond its optimal capacity, which will reduce or eliminate the cushioning effect while walking.

Les dragonnes sont des accessoires optionnels pour les béquilles et les cannes, et la plupart des utilisateurs n’en ont pas besoin. Il est recommandé d’être particulièrement vigilant lorsqu’on utilise une canne avec dragonne, car le risque de blessure en cas de chute est plus élevé. Si vous souhaitez malgré tout utiliser une dragonne, vous pouvez l’acheter séparément en tant qu’accessoire

We understand that this can be frustrating, but unfortunately, the grip of the Soft Step stick is one of the few parts we cannot replace. To replace your cane, we invite you to contact your usual retailer or one of our distributors. You can easily find the nearest one here and choose your new cane with ease.

Nous sommes présents dans 55 pays grâce à plus de 80 distributeurs. Pour trouver facilement celui qui est le plus proche de chez vous, consultez la liste de nos partenaires ici et contactez le dès aujourd’hui ! Our products can be found in 55 countries through more than 80 distributors. To easily find the one closest to you, check out our list of partners here and get in touch with them today!

FDI France works exclusively with medical equipment retailers. Our products are not available for direct sale on our website, but you can easily find them through our partners.

To purchase spare parts, please contact your usual retailer or one of our distributors.

Vous pouvez changer les poignées sur toutes nos cannes anglaises.
Nous proposons trois types de poignées selon vos besoins en confort : Safe Walk, Comfort et Opti-Comfort.
Pour savoir comment remplacer la poignée, consultez la notice d’utilisation, à l’article 6.2. The grips can be replaced on all our elbow crutches.
We offer three types of grips depending on your comfort needs: Safe Walk, Comfort, and Opti-Comfort.
To find out how to replace the grips, please refer to the user manual, section 6.2.

Our grips are made from a mixture of soft plastics, providing both comfort and safety. To prevent any risk of allergies, they are completely free of latex and silicone.